Professional Program Support

PenSoft offers free unlimited Program Support. PenSoft Program Support is available in four ways: (1) online Knowledge Database, (2) phone, (3) e-mail, or (4) fax.

Online Knowledge Database

Step 1

Select the application and (optionally) the topic for which you would like to search:

Step 2

Enter words or phrases describing the information you're seeking:

. . . OR . . .

Enter a Document ID

Enter a single, valid Knowledge Database document ID:


E-mail PenSoft Program Support at, current customers please include your customer number.


Call PenSoft Program Support at 1-757-873-1199 during normal business hours.

Monday - Thursday


Hours are Eastern Time


Fax PenSoft Program Support at 1-757-873-1733 during normal business hours.